Trimstone Manor Country House Hotel takes the privacy and security of your personal information very seriously. Trimstone Manor Country House Hotel is committed to protecting and respecting your privacy.
This notice sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we treat it.
For the purposes of Data Protection, the data controller in respect of all media for Trimstone Manor Country House Hotel is Philip James Milton.
www.trimstone.co.uk – By visiting the Hotel’s website you are accepting and consenting to the practices described in this notice.
How Trimstone Manor Country House Hotel uses your information
This Privacy Notice informs you about what to expect when Trimstone Manor Country House Hotel collects personal information.
We collect and retain personal data for a range of people:
This privacy notice also provides information about
How Trimstone Manor Country House Hotel collects information from you
People who contact us
We use a Customer Relationship Management (CRM) system to record details about our contact with you. This information is held securely on our servers the Hotel and our sister Firm’s Office at Philip J Milton & Company Plc, Choweree House, 21 Boutport Street, Barnstaple, Devon EX31 1RP and in line with our retention policy. We shall take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Notice.
We shall use your personal information to provide you with any information or services that you request or to reply to any correspondence.
We shall also use your information to send you newsletters, email updates and special offers as deemed appropriate.
We use Transport Layer Security (TLS) to encrypt and protect email traffic. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.
We also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.
Disclosure of Personal Information
Trimstone Manor Country House Hotel will never sell, trade or rent your personal information to others however, we may share your information with selected third parties including:
Access to Personal Information
You have a right to request a copy of the personal information we hold about you.
If you would like a copy of some or all of this information you need to put the request in writing addressing it to: Trimstone Manor Country House Hotel, Trimstone, Ilfracombe, Devon, EX34 8NR, England. If any of the information we hold is inaccurate, you can ask us to correct any mistakes.
How to Contact us
You may opt out of receiving our promotional material, including newsletters and email updates at any time. You may also request for your information to be deleted from our records; we shall write to you to confirm that this has been actioned.
You may contact us in writing with a wet signature to update the information we hold about you at any time.
Trimstone Manor Country House Hotel
Telephone: 01271 862841
Changes to this Privacy Notice
We keep our privacy notice under regular review. This privacy notice was last updated on 17 May 2018.