We trust you enjoy a very happy and comfortable time with us and that you will find your accommodation clean and in good order. Our best endorsement will be your desire to return or to recommend us to others and we should be very happy to help you in this respect!
Terms of Business
If, for reasons beyond our control, we cannot make accommodation available (such as fire, etc) then deposits will be returned. We shall do what we can to make alternative arrangements. However, no further liability can be accepted. Should you have any health, dietary or other special conditions which may affect the enjoyment of your holiday then please make these clear when making your reservation to enable us to be fully aware.
Please note that unlike many places, we don’t charge for the facilities including Wifi, indoor heated pool (in season only each year between Easter and the end of English October Half Term), Games Room, Tennis Court, Pool Table, Table Tennis, Table Football and Gym. Tennis rackets, balls, cues, bats, pin pong balls and darts are available with a small refundable deposit. Our Sauna is coin-operated. Due to Covid-19 these facilities will be available from 25th July 2020
Arrival/Departure Times: In order to minimise contact, we require both of the below to be completed prior to your arrival:
Pre check-in form
Your accommodation is available for check-in from 5pm. Please advise us of your expected arrival time; special arrangements including late check-in are possible at no extra cost with prior notice. Checkout is available 10.00am but you may make earlier plans the night before.
Whilst we trust that all will be to your satisfaction, but if you are not happy about either the service you receive or your accommodation, you must let us know as soon as possible. We shall try to rectify any unacceptable situation. If you have any thoughts about improving anything and to make future stays more enjoyable, please mention them. If you’d like a brochure for a friend or family member, please pass their details to us.
All that otherwise remains is to wish you a very happy stay in North Devon!
*All terms are at the Hotel’s discretion